Stone Real Estate has announced a game-changing partnership with Propic, Australia’s leading real estate proptech innovator.
The partnership will enable Stone Real Estate to use state-of-the-art artificial intelligence (AI) technology to respond to sales and rental inquiries at any time, day or night.
With more than 70 percent of all real estate inquiries occurring after hours, the advent of new technologies and changing consumer preferences, Stone Real Estate is committed to staying at the forefront of these changes.
With the help of Propic’s cutting-edge AI technology, they are ready to do just that.
The partnership is set to transform the way Stone Real Estate delivers the customer experience for buyers, sellers, tenants and landlords.
With Propik’s conversational AI, Stone Real Estate can support clients in real-time, 24 hours a day, seven days a week, with their premium web concierge service.
Buyers and tenants frequently get the ‘anywhere, anytime’ response they need with instant gratification.
Propik’s technology is built on advanced machine learning algorithms and has the ability to answer complex queries and handle multiple queries simultaneously.
It can also learn from every interaction, continuously improve its responses and provide a more personalized experience for each customer.
The platform also has the ability to communicate in multiple languages.
“We are committed to providing our clients with the best experience possible,” said Zander Snape, Stone Real Estate Brand Manager.
“With the help of Propix AI technology, we can respond to inquiries in real-time 24/7, a level of service unmatched in the industry.
“We are excited about this partnership and what it means for the future of real estate.”
Jamie Bennett, general manager of Stone Real Estate Network, said the partnership will help the brand continue to meet growing customer demand.
“This partnership comes at a time when customer expectations are at an all-time high, tools like ChatGPIT and Google Bard have set the bar and are far superior in this space from our research,” he said.
“With a high volume of customer inquiries after hours, especially when our offices are closed, Stone Real Estate is well-positioned to capitalize on this evolving trend, with a team of highly experienced agents and now ProPic’s AI-powered technology.”
Stone Real Estate Manly, embraces innovation to redefine the real estate industry.
With Propic’s cutting-edge solution, Stone Manly can now customize and tailor their AI assistant Claire to fit their unique brand voice and style.
This gives credit to the office and customers, allowing them to enhance customer interaction and provide a truly personalized experience.
It’s their voices, their voice and most importantly their customers that benefit from this exciting collaboration.
“Propic’s machine learning algorithms are designed to continuously learn from customer interactions, providing insights that help streamline and improve Stone Real Estate’s customer service and growth strategy,” said David Cho, Propic’s chief commercial officer.
“Using our solution will enable Stone to gain a deeper understanding of their customers’ needs and preferences and deliver a more personalized and superior experience.”
“The AI-powered Web Concierge can handle multiple inquiries at once, provide quick responses to customers at any time of the day or night, and is a one-stop shop for everything from assistance to insights.
This not only improves customer satisfaction, but also frees Stone Real Estate Group to focus on more complex and value-adding activities while elevating clients to agent relationships.
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