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Sincerely, Matt Rexroad

A Southwest pilot had to be dragged through the plane’s window after a customer accidentally locked the flight deck door, the airline said.


Being locked out of your home, car, or commercial airline plane is never fun.

A Southwest Airlines pilot was injured Wednesday when he crawled through a cockpit window after locking the flight deck door without the customer’s knowledge, the airline said.

Passenger Matt Rexrode told CNN he was getting ready to take off from San Diego to Sacramento when he saw the pilot crawling out the window.

“During the boarding process, while other customers and flight attendants were on board, a customer opened the front lavatory door and inadvertently pushed open the flight deck door (which was locked). The pilots scheduled to operate the flight were preparing to board the aircraft,” the airline said in a statement to CNN. “One of our pilots opened the door from the flight deck window and the flight took off as scheduled.”

Rexroad They took pictures of the problem. He posted them on Twitter.

“It’s amazing that this pilot went above and beyond to get this flight off the ground. We are 8 minutes late. Outstanding effort by Southwest Airlines,” said Rexrode.

In response, Southwest Airlines He wrote on Twitter “It’s definitely something you don’t see every day.”



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