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Image to text AI is changing the way Americans find and advertise for work.

Fig: Stockett (Shutterstock)

Developments in Human capital management systemsa more strategic and informed workforce and Talent management practicesand increased Paying attention to discrimination They are all factors in how people are hired, developed, promoted and fired.

No Teaching and working in talent management and leadership development. I have used these programs and practices in the real world and continue to learn and research how these practices are changing. Artificial intelligence and systems They’re already big business, it’s going downhill. 38 billion dollars in 2021. Undoubtedly, AI-driven software has the potential to accelerate and change how companies make strategic decisions about their employees.

Here’s what that acceleration means for you.

AI is reviewing your job application.

Imagine applying for a job in the near future. You upload your carefully worded resume through the company’s website, realizing that the platform is very similar to other platforms you’ve used to apply for other jobs. Once your registry is saved, you’ll provide demographic information and fill out countless fields with the same data. Hey you Then press “Enter”. And hope for a follow-up email from someone.

Your data now resides in this company’s human capital management system. Even though you collect them, very few companies look at resumes anymore; You are viewing the information. You type into those little boxes To help make comparisons between you, dozens or hundreds of other applicants and job requirements. Even if your resume shows that you’re a highly qualified applicant, it’s unlikely to catch a recruiter’s eye on its own; Because the recruiter’s attention is elsewhere.

You’ve got the job done, now the AI ​​is evaluating your performance.

Let’s say you get a call, you go ahead with the interview and the job is yours. Your information reaches another level in the company’s database, or HCM: Active Employee. Your performance ratings and other information about your work will now be linked to your profile, adding additional information for HCM and HR to monitor and evaluate.

With AI, technology and improvements HCMS enables HR. To view employee information at a deeper level. The insights gathered help identify talented employees who can fill key leadership roles when people quit and help guide decisions about who to promote. The data may identify bias and bias in hiring and promotion.

As you continue in your role, data on your performance will be monitored and analysed. This includes your performance standards, supervisor feedback, Professional development activity – or lack thereof. Accessing this large amount of data about you and others over time helps HR think about how best to support the organization’s growth.

For example, HR can use data to identify how. Maybe some employees have to leave And assess the impact of that loss.

The platforms most people use every day integrate productivity data, from check-in to check-out. Widely available Microsoft tools, including Teams, Outlook, and SharePoint, help administrators provide insights through them. Workplace analysis tool. Microsoft Productivity Score tracks overall usage within the platform.

Even parameters and describing characteristics “Good” or “bad” performance can change, relying a little on the perception of the manager. As the data grows, even Professional work As consultants, Doctors And marketers measure quantitatively and objectively. In the year A 2022 New York Times investigation found that these systems are designed to improve employee productivity and accountability. It harms morals and promotes fear.

It’s clear that American workers need to start thinking about how our data is used, the story that data tells, and how it determines our future.

Enhance and understand your work with AI

Not every company has HCM or excels at using talent data to make decisions. But many companies are catching on, and some are incredibly advanced. At a recent Microsoft Viva conference I attended, chief human resources officers from companies such as PayPal and Rio Tinto mentioned that they are taking advantage of these developments.

Some researchers say AI can promote fairness by eliminating implicit biases in hiring and promotion, but many see the risk that AI will repackage what has been built by humans. Old issues in a new box. Amazon learned this lesson the hard way In the year When should the resume sorting AI built in 2018 be abandoned? He used to choose men for program roles..

Moreover, the increase in data collection and analysis leaves employees unclear as to where the organization stands when it is most transparent. It’s best if you understand how AI is changing the workplace and demand transparency from your employer. These are the data points employees should ask about during their next evaluation:

Just as you need to be familiar with traditional workplace culture, politics, and relationships, you need to navigate these platforms, understand how you’re being evaluated, and conduct your work in a new, more informed way.

Want to learn more about AI, chatbots and the future of machine learning? Check out our full coverage Artificial intelligenceor our guides to The best free AI art generators And Everything we know about OpenAI’s ChatGPT.

Catherine RymshaVisiting Lecturer in Administration, Umas Lowell

This article was reprinted from The conversation Under a Creative Commons license. Read Original article.

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