UCaaS provider praised for World Class Partner Program, strong channel relationships

LOS ANGELES, December 15, 2022 /PRNewswire/ — Broadvoice®, a provider of hosted voice, unified communications as a service (UCaaS), call center as a service (CCaaS) and SIP trunking services for businesses, today announced that TMC has named Broadvoice is the 2022 winner. INTERNET TELEPHONY Channel Friend Award presented by INTERNET TELEPHONY magazine. This is the second year in a row that TMC has recognized Broadvoice for its world-class channel programming.

The Friend of Internet Telephony Award recognizes organizations that operate world-class channel programs that engage the best communications VARs, MSPs and Agents in their programs.

Broadvoice has been a partner-led organization since it expanded into the business communications market in 2014. Since then, the company has focused on developing solutions and support that enable partners to grow their UCaaS businesses.

Broadvoice’s b-hive UCaaS solution is based on a proprietary platform targeted at small and medium businesses (SMBs), which most partners serve. b-hive combines cloud-based PBX, collaboration and call center functionality in an affordable platform for companies with 10 to 250 employees.

Broadvoice provides each partner with a dedicated channel manager, partner sales manager and sales engineer to help close business. After the sale, the 90-day Customer Success Program provides partner customers with three months of free dedicated professional support. Customer Success Orientation Specialists created systems to ease the customer learning curve and drive user adoption, which improves customer retention and sustains partner revenue streams.

“We are happy to be recognized by INTERNET TELEPHONY as a friend of the channel,” he said. Kim McLachlan, senior vice president of sales and marketing at Broadvoice. “We built our marketing strategy with our partners in mind. We make it easy for them to sell our solutions with in-demand features like the b-hive Communicator all-in-one mobile app. Plus, we provide them with a dedicated sales support team and industry-leading incentives.”

“On behalf of TMC and the editors of INTERNET TELEPHONY magazine, we are honored to recognize Broadvoice as a Channel Friend INTERNET TELEPHONY Award winner for its prestigious program,” said the TMC CEO. Rich Tehrani. “We look forward to Broadvoice’s continued excellence in the future.”

The winners of the 2022 INTERNET TELEPHONY Friend of the Channel Award have been published in INTERNET TELEPHONY magazine online.

About Broadvoice

Broadvoice simplifies communications for small and medium-sized businesses (SMBs) by combining powerful cloud PBX, UC and collaboration capabilities with a virtual call center into one award-winning unified communications as a service (UCaaS) platform that delivers enterprise-class capabilities at affordable prices. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to securely connect with customers anytime, anywhere and on any device. With network assets and subscribers on four continents, Broadvoice serves the world’s SMBs, expanding collaboration and commerce around the world. For more information, visit www.broadvoice.com.

Media contact.
Kimberly Way
[email protected]

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